ARTS receives AS 9100:2009 and ISO 9001:2008 certification for Dresden, Hamburg, Munich

ARTS Experts GmbH is expanding its high quality standard through aviation-specific certification of its management system according to AS 9100:2009 and ISO 9001:2008. From the end of June, ARTS Experts not only renewed the certification of its headquarters in Dresden, but its offices in Munich and Hamburg were also certified for the first time, by TÜV Süd Management Service GmbH (TÜV Süd).

ARTS Experts GmbH is expanding its high quality standard through aviation-specific certification of its management system according to AS 9100:2009 and ISO 9001:2008. From the end of June, ARTS Experts not only renewed the certification of its headquarters in Dresden, but its offices in Munich and Hamburg were also certified for the first time, by TÜV Süd Management Service GmbH (TÜV Süd).

Quality and safety concerns are of the most important consideration in aviation and producers in the industry place great emphasis on quality management certification. Most notably the certificate "AS 9100:2009 and ISO 9001:2008", which is specially designed for aviation, is a recognised quality characteristic in this context.

The audit was carried out by the German testing organization TÜV Süd, who examined whether the ARTS Experts GmbH management system was clearly defined, with efficient, centrally defined processes. The result was compliance with standards: No gaps were found in the process flow from customer acquisition to permanent customer care, or from personnel management to project management. The Hamburg and Munich locations received the certificate for the first time, whereas the headquarters in Dresden has now been successfully certified for the tenth time.

In Germany there are few service-oriented aviation companies who hold the product-specific AS9100 certifications.

"With certification to AS 9100 and ISO 9001, we underline that ARTS and its service field experts stand for the highest level of quality, reliability and process orientation. Of course we are not resting on the result, but are constantly working to optimize our processes and services in order to offer our customers high-quality services, "says Markus Fäller, responsible for quality management at ARTS.


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Melanie Wolf
Marketing
ARTS Holding SE
Hermann-Reichelt-Str. 3
01109 Dresden
+49 (0)351 / 795 808 42
     

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